FAQ

  • Q. What is custom jewelry?

    A. Custom jewelry is crafted from the ground up, designed exclusively to match your unique style, needs, and budget. Every piece is one-of-a-kind, created specifically for you and your vision.

  • Q. How is regular jewelry different from your custom-made pieces?

    A. Traditional jewelry is mass-produced, meaning the same design can be found in many retail locations.

    At Armeny, every custom piece is one-of-a-kind. We never replicate the same custom design twice. Our jewelry is crafted specifically for you, reflecting your unique style and personal story.

  • Q. Are some gems better suited for rings, bracelets, or necklaces?

    A. While some gems are softer and more delicate, they can still be used in rings, bracelets, and necklaces. The key is to let color, design, and purpose lead your choice. We’re always here to offer guidance and recommend the best gems for your specific piece.

  • Q. What is the difference between silver, gold, and platinum?

    A. Silver, gold, and platinum are all precious metals, but they differ in rarity and value. Platinum is 1,000 times rarer than gold, and gold is more rare than silver. This rarity is reflected in the pricing of jewelry made from these metals.

  • Q. Are there differences in durability between the different karats of gold?

    A. Yes, higher karat gold (such as 18K or 22K) is softer and more prone to wear over time compared to lower karat gold (like 14K or 10K). Lower karat gold is mixed with stronger metals, making it more durable for everyday wear. We're happy to help you choose the best karat for your jewelry based on your needs and lifestyle.

  • Q. How often should I have my jewelry cleaned?

    A. Regular cleaning is essential to maintain your jewelry’s beauty and longevity. For pieces worn daily, like rings, we recommend professional cleaning every 6 months. Jewelry that is worn occasionally can be cleaned less frequently. Rings, in particular, need extra care as they come into contact with more surfaces. We're happy to provide cleaning services

  • Q. What should I know about choosing jewelry clasps?

    A. The right clasp enhances both the security and functionality of your jewelry. Different types of clasps are designed for specific pieces—bracelets, necklaces, and cuffs each benefit from unique styles. We’re happy to recommend the best clasp options to match your design, comfort, and lifestyle needs.

  • Q: Are some ring settings safer than others?

    A. Yes, some ring settings offer more protection than others. There are various types of settings—some are more delicate, while others provide extra security for your stone. When choosing a setting, it’s important to consider how often you plan to wear the ring. More protective settings, like bezel or channel settings, are ideal for everyday wear, while delicate prong settings may require more maintenance. For further details on the durability of different settings, please visit our “Repair” section.

  • Q: Can I wear my rings for daily work chores?

    A. It’s recommended to remove your rings during heavy tasks like gardening, cleaning, or any work that involves physical strain. These activities can put stress on your ring and may cause damage or loosen the stone. However, wearing your rings during routine tasks, like office work, is generally safe.

  • Q: Can I wear my rings or necklaces during bathing?

    A. It’s not recommended to wear your jewelry while bathing or showering. Water, soap, and chemicals can wear down metals over time. Additionally, your jewelry could get caught on shower fixtures or other objects, leading to potential damage. To keep your pieces in the best condition, it's best to remove them before getting in the water.

  • Q: Are home jewelry cleaners safe to use?

    A. Home jewelry cleaners can be safe if they are specifically designed for the type of jewelry you're cleaning, such as gold, silver, or pearls. Using the wrong cleaner can damage your jewelry. To avoid any risk, we offer complimentary jewelry cleaning services at Armeny. Simply bring your pieces in, and we’ll give them a professional shine without any worry.

  • Q: Does jewelry come with warranties?

    A. While we don’t offer a formal warranty on jewelry, we stand behind the quality of our work. If something happens to your Armeny-made jewelry that isn’t due to your direct fault, we’ll take care of it at no charge. If the issue is different, bring it in, and we’ll do our best to fix it or find the most accommodating solution.

  • Q: When designing jewelry, do certain gems go better with certain metals?

    A. Yes, certain gems pair better with specific metals based on their color and properties. With our extensive experience, we’re happy to offer advice on which metals complement your chosen gems or gem combinations for the best aesthetic result.

  • Q: Where should I keep my jewelry when not wearing it?

    A. The best place to store your jewelry is in a jewelry box or safe. This helps protect your pieces from damage, loss, and exposure to harmful elements like dust, moisture, or light.

  • Q: Do rings, bracelets, and necklaces need routine maintenance?

    A. Yes, regularly checking the condition of your jewelry helps prevent damage and can save you money on costly repairs later. At Armeny, we offer complimentary jewelry inspections. Simply stop by, and we’ll be happy to assess the condition of your pieces.

  • Q: How do you price jewelry repairs?

    A. Jewelry repair estimates are based on our in-store "Pricing Guide." Feel free to stop by for a complimentary estimate and to get answers to any questions you have about repairing your jewelry.

  • Q: How do you price custom jewelry design?

    A. The price of custom jewelry design varies depending on the complexity of the design, the type and weight of the metal, and the choice and size of the gems. At Armeny, we provide upfront estimates and show you computerized renderings of your design before we begin crafting your piece. This ensures you know exactly what to expect.