Watch Repairs

Watch repairs

Armeny is one of Connecticut’s premier providers of watch repair, whether you have a modern watch or an antique family heirloom.
From simple battery replacement to band and bracelet adjustments to complete overhauls, you can be confident that Armeny will skillfully repair your treasured timepiece with the same attention to detail they give to all fine jewelry repair.

18KY Rolex day and date

Overhauling

Watch Overhauling

An Overhauling is essential when a watch has not been checked for several years. It is recommended once every five years.
Performed by Armeny’s master watchmaker, it includes the following operations:

• the watch is totally disassembled;
• batteries, gaskets and all other parts subject to wear and tear are replaced;
• watch demagnetized (if necessary);
• the movement is taken a part, restored and checked;
• the case and the metal bracelet are refinished and polished;
• the watch is reassembled;
• the water-resistance, rate and power reserve are checked minimum for 48 hours;
• the bracelet and clasp of the folding buckle are checked and adjusted.

If specific damaged parts (e.g., the dial, hands, glass, crown, metal bracelet, etc.) need to be replaced, these will only be changed and invoiced after you have given your authorization.
The intervention warranty for this service, which only covers the service carried out, is for 12 months.

Instant Service

Watch battery replacement

The Instant Service enables you to have the battery of a quartz movement changed, or time and date adjusted.
Performed by Armeny’s service representative, it includes the following operations:
• the case is opened,
• the battery is replaced in the case of quartz watches,
• the back gasket is changed (optional),
• the case is closed,
• the case and the bracelet are cleaned in ultrasonic cleaner (optional),
• the bracelet and clasp of the folding buckle are checked and adjusted (optional).

The intervention warranty for this service, which only covers the service carried out, is for 12 months.

We also offer FREE battery replacement during first 12 month after your purchase from Armeny (max 5 watches).

Maintenance Service

Maintenance service

The Maintenance Service enables you to have the water-resistance gaskets replaced or specific parts unrelated to the watch movement changed. It is recommended to have this service carried out once every two years.
Performed by Armeny’s master watchmaker, it includes the following operations:

• the watch is totally disassembled;
• batteries, gaskets and all other parts subject to wear and tear are replaced;
• watch demagnetized (if necessary);
• the case and the metal bracelet are refinished and polished;
• the watch is reassembled;
• the water-resistance, rate and power reserve are checked minimum for 48 hours;
• the bracelet and clasp of the folding buckle are checked and adjusted.

If specific damaged parts (e.g., the dial, hands, glass, crown, metal bracelet, etc.) need to be replaced, these will only be changed and invoiced after you have given your authorization.
The intervention warranty for this service, which only covers the service carried out, is for 12 months.

Polishing Service

Watch polishing

The Polishing Service allows your gold, platinum or stainless steel watch to rediscover its original shine and brilliance.
Nevertheless, given that the removal of a thin layer of metal is involved, we recommend you NOT to have this service carried out very often.

Performed by Armeny’s specialist polisher, the Polishing Service includes the following operations:

• the case and the bracelet are disassembled;
• the movement and related parts are removed from the case;
• the surfaces of the case, case back, clasp and bracelet are reworked and polished.
• the case and the bracelet are subjected to ultrasonic cleaning;
• the different parts of the watch are reassembled.

Please note that certain deep scratches cannot be removed.

Bracelet Adjustment

The Bracelet Adjustment Service enables you to have the bracelet properly adjusted to the wearer’s wrist, thus ensuring the optimal working of the watch and protecting it against premature wear and tear or scratching.
Adding or removing of number of links to the bracelet could achieve this goal.
For complicated bracelets, gold and jewelry models, Armeny will charge service fee.

Bracelet adjustment

Care for Watch

• Only an expert jeweler or watchmaker should be entrusted to repair your watch.
• A mechanical watch should be checked regularly and serviced according to the manufacturer’s guidelines.
• Have the battery in a quartz watch replaced by a professional before it runs out. Dead batteries left in a watch can leak or corrode, ruining the timepiece.
• If your watch is water-resistant, a water-resistance test should be performed after replacing the battery.
• Give your watch a quick inspection on a regular basis, making sure that the strap or bracelet is securely attached.
• Wind your watch in a clockwise direction about the same time each day. Remove from your wrist when winding.
• Replace broken or scratched crystals immediately. Even a hairline crack can threaten the timekeeping mechanism’s accuracy.
• Unless the degree of water resistance is clearly specified when you purchase your watch, do not expose it to water or moisture.
• Oils from your skin can build up on a watch. If your watch is water-resistant, clean it with a damp cloth and a mixture of warm water and mild soap. For watches with non-metal straps, consult your professional jeweler on how to clean.

Your satisfaction is our top priority through this process. We are committed to using our knowledge and craftsmanship to achieve the highest quality outcome for you. Our greatest reward will always be the smiles of our customers (and maybe even a few happy tears). We strive every day to make that happen.